CV

Profile

Product manager with UX background. UX writer with strong technical skills. Legal research nerd with burning passion for justice. In the past — news editor and investigative journalist. Dutch citizen.

Experience

VluchtelingenWerk (Rotterdam)

Interpreter — August 2022 — current

Volunteer work (part-time) with Ukrainian refugees.

Holod.Media (remote)

News Editor — April 2022 — July 2022

• provided weekend coverage (live blog) of Russian invasion in Ukraine, monitoring over 200 sources in Russian, Ukrainian and English;
• wrote 2 feature articles.

Stichting DuKo Student (remote)

Product Manager — September 2021 - March 2022

• translated founders’ vision of DuKo’s app, website and backend into a one-page actionable roadmap;
• overhauled processes and documentation for the future of DuKo.

Booking.com (Amsterdam)

Product Manager, Copy tooling&infrastructure (acting) and UX Writer – October 2017 - December 2020

• enabled 30+ UX writers to run more and better A/B tests on their own;
• provided a feedback loop between users (UX writers), developers and data scientists;
• led team of 3 developers to modernise copy&translations infrastructure serving both web and mobile apps (iOS and Android) to meet company goals, such as offering broader range of products to customers;
• developed a business case, product strategy and a roadmap for migrating old copy systems to a new service;
• delivered 20+ trainings to writers, developers and designers across the company (Core product, New products, Infra, Marketing) on copy&translations inner workings.

Works Council member (elected) — October 20019 - December 2020

• designed, researched and published 5+ educational materials for colleagues on Dutch labour laws;
• oversaw Works Council communications during restructuring process in 2020;
• led writing of official Works Council’s advice on restructuring (100+ pages, result of 3 months work)
• organised and moderated 3 company-wide Q&A sessions, answering 50+ questions on Works Council work.

UX Copywriter for Russian market — September 2015 - September 2017

• analysed data from Google analytics and past A/B tests to run 100+ data-driven experiments for target markets;
• delivered 2 talks about localisation at Booking.com at the company’s annual event;
• conducted 10+ user interviews to gain insights into customer behaviour and pain points.

Partner support specialist — January 2015 - September 2015

Lenta.ru (Moscow)

Editor – March 2011 - March 2014

Freelance (anywhere)

Editor / Writer / Translator — April 2014 - September 2015

Freelance (Russia)

Language teacher — September 2007 - September 2015

Education

• Utrecht University Summer School, Corporate Governance after financial crisis
• Moscow State University, faculty of philology, Classics department (specialist degree — comparable to a WO bachelor’s or an HBO master’s in the Netherlands)

Languages

English | Russian native level
Italian | Spanish intermediate level
Dutch (B1, on my way to B2)
Ancient Greek, Latin (as a bonus)